Terms of Service

Project Payments

Invoices for web or graphic projects must be paid either in full or at least 50% of the project total down before Six Figure Design can start on any project. The remaining 50% of the project total must be paid before the completion/delivery of a project. For larger projects, payment installments may be arranged.

Six Figure Design does not accept cash, money orders, or personal checks.

Payments can are made safely and securely via PayPal with a major credit card, debit card, or bank transfer.

Failure to pay the remaining 50% of your project total after 20 days of the project completion date will result in suspension of your account in which no refund is given. If payment is not received after the 20-day grace period, your account will be suspended. Suspended accounts remain suspended during 20 days. If there is no action from the customer after the suspension period, Six Figure Design assumes that the account has been abandoned and/or forfeited and all files become property of Six Figure Design and/or are deleted. This termination process applies to any non-paying accounts for any project with Six Figure Design. Please see the worded diagram below to better understand the account termination process.

Project Completion Date >  20-day Grace Period >  Account Suspension (20 days) >  Account Termination

Web Hosting

To ensure high quality maintenance and security of your website, all Six Figure Design websites must be hosted on Six Figure Design's servers. We offer affordable Hosting/Support packages to accommodate your needs. Hosting must be paid following the completion date of a web project. Domain name registration must be paid before we register a domain name for you.

Six Figure Design provides Internet server space rental to its customers for the express purpose of allowing customers to provide http Internet content to the general public. Six Figure Design's hosting service has a 99.9% uptime guarantee. The hosting service allows Six Figure Design's customers to maintain Internet websites, receive and maintain e-mail accounts and access web space via FTP to upload files for their websites. Six Figure Design customers will use the provided services in a manner consistent with any and all applicable laws. While Six Figure Design provides the hosting service, it makes no effort to edit, control, monitor or restrict the content of data other than as necessary to provide such hosting services.

Six Figure Design is not responsible for any down time caused by any customer's hardware or network malfunction which is outside of Six Figure Design's capability to directly correct. Six Figure Design's customers are diverse and their web sites and the function of those web sites are diverse and Six Figure Design cannot be held responsible for any service interruption due to client's error, including but not limited to spamming, the target of a DDOS attack, or any other internet or cyber attack.

The customer is found to have violated the terms of service if the customer is storing files for archiving purposes. In such case, the customer's contents will be removed and while we make best effort to contact customers beforehand, removal of files can occur without notice.

Back-Up Files:

Six Figure Design backs up its customers' website and website's database on a monthly basis for disaster recovery purposes only. It is the responsibility of the customer to keep up-to-date archives of their backed up data. Customers can request access to their server accounts at any time while their customer account is active. Six Figure Design is not responsible for any loss of data including but not limited to hardware failure, backup failure, hacking or accidental deletion.

Pro Hosting/Support

Our Pro Hosting/Support package includes unlimited troubleshooting. This does not include tutorials, training, re-training, or any services listed in the description for the Webmaster Hosting/Support package. Troubleshooting means that Six Figure Design will fix any errors on your site (if any) or if something on your site isn't functioning as indicated or if you need username and password assistance.

Webmaster Hosting/Support

The Webmaster Hosting/Support package includes a set number of hours of work on your website per month. This work includes any regular maintenance to your site to keep your site updated, such as adding graphics, updating/adding content, sending a newsletter, adding another product to your e-commerce site, etc. It does not include writing any dynamic content, or adding any applications to your website such as adding a shopping cart, adding an image slideshow, or any similar or related dynamic content, applications, or graphic design services. If you require any dynamic content, application install, programming services, or graphic design services, this must be paid separately. The time to add these features to your website will be deducted from the set number of hours. The set number of hours does not roll over to the next month. In other words, if the customer does not use the entire number of set hours by the end of the month, then the remaining time is forfeited and the time is reset for the following month. If the customer needs more than the indicated set number of hours, Six Figure Design can work with the customer in creating a custom set number of hours per month. The minimum amount of time used to apply changes to the customer's website is 5 minutes. It may take up to 72 hours for Six Figure Design to apply changes to a customer's website. Prices and details of our hosting/support packages are subject to change.

Hosting/Support Plan Payments

Hosting/Support plans must be paid with a credit or debit card as either monthly or annual automatic debits. The customer must provide a reliable email address to receive notifications (for payments, alerts, etc.) about his or her account at the time of sign up. All notifications are sent electronically by email to the email address on the billing account. Accounts with payment failures will be notified once by email on the day of the first failure.  The customer is notified a second time by email on the second failure (5 days after the first failure) and his or her account will be temporarily suspended. If the customer does not respond to the second payment failure notice after 30 days, it is assumed that the account has been abandoned and/or forfeited and all files become property of Six Figure Design and/or are deleted.

Facebook Platform Updates and Your Facebook Page Design

Periodically, Facebook updates their platform and occasionally those updates effect the layout / design of customized pages. We will do everything we can to accommodate our customers when these changes occur, however we are not responsible for how these changes / updates affect the display of a customized design. You must notify us immediately if your design has been affected. Six Figure Design is NOT affiliated or associated with Facebook.

Third Party Stock Images, Content, and Software Use

Stock images and software from a third party may be used in the customer's website or graphic design. If stock images and software are to be used in the customer's design, the customer is responsible for the cost of the image(s) and software. Unless otherwise stated, all third party and custom software is released to the customer under the GNU/GPL license.

Moreover, it is assumed that any third party images, content, or software given to Six Figure Design from the customer to use in the customer's project are owned or purchased by the customer and the customer has legal rights to use or distribute the images, content, or software. If the customer does not have legal rights to use or distribute the images, content, or software it is the customer's responsibility to obtain any license from the third party to use or distribute the images, content, or software. If the customer uses or adds any images, content, or software from any third party to his/her website or design without Six Figure Design's knowledge, then the customer is responsible for any and all claims, liabilities, costs, damages, fees and/or expenses (including reasonable attorney fees) arising from any breach of law for the misuse of the third party's images, content, or software. Moreover, the customer shall indemnify Six Figure Design and any of its employees or agents against all claims, liabilities, costs, damages, fees and expenses (including reasonable attorney's fees) arising from any action based upon any third party images, content, or software on the Web Site that is solely provided by the customer.

Six Figure Design is not responsible for the misuse of any images, content, or software license(s) or copyright(s) from any third party obtained from its customers and/or used in the customer's design or website and/or added or put into the design or website by the customer. Six Figure Design does not misuse or infringe the copyright or license of any images, content, or software from third parties. Six Figure Design does not condone the infringement of copyrights or license misuse of any third party images, content, or software.

Refund Policy

Since Six Figure Design sells non-tangible services, once we have received payment from the customer, we are unable to issue refunds. However, we do guaranteed our customers 100% satisfaction. We keep working with you to make sure your project is absolutely how you want it.

Proposals & Estimates

Unless otherwise stated, prices and details outlined in our proposals and estimates expire 20 days after the proposal date. If no deposit or initial payment is paid within the 20 days, the prices and details outlined in our proposals and estimates are subject to change.

By using this site and our services, you certify that you have read and agree to our Terms of Service. Our Terms of Service are subject to change at any time with or without notice. Six Figure Design reserves the right to refuse service to anyone for any reason at any time.